Guidelines for stay at BEST WESTERN Hotel City Gävle

  • Due to security reasons, all our guests need to provide a valid ID upon check-in. Personal information will be saved for maximum 3 months and thereafter deleted. 
  • Our hotel have a fully licensed restaurant and therefore, own beverage & food may only be consumed in the guest room.
  • Smoking is not allowed at the hotel. If breached we charge a fee of 3000 SEK. 
  • Your dog is welcome in our dog friendly rooms and in designated areas. We charge a fee of 2500 SEK if dogs are staying where it is not permitted. Dog friendly rooms can only be booked in advance with our front desk. 
  • The rooms are only for guests they are booked for. 
  • After 10pm (22:00) on Sunday to Thursday and 11pm (23:00) on Friday and Saturday it should be quiet in the rooms and corridors, given all guests. 
  • The hotel have the right to require the booker or the guest compensation for destroyed furniture, and compensation for abnormal cleaning costs and cleanup. 
  • If the hotel has special costs in connection with your reservation, you most compensate it. 
  • The hotel reserves the right to reject the guests of the hotel that is a disturbance, or do not follow the rules that apply for the stay.
  • Guests who have been rejected have no right to compensation or reimbursement. 
  • All our public areas are monitored by cameras due to security.
BWH(SM) hotels are independently owned and operated. ©2024 Best Western International, Inc.
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